Refund policy
CreatorFlow's Free tier requires no payment — there is nothing to refund. CreatorFlow Pro is billed through Google Play in the CreatorFlow Android app, so refunds follow Google's process, not ours.
How to request a refund
Use the store you subscribed through
- 1
Subscribed through Google Play?
Open the Google Play Store, go to your account's Payments & subscriptions section, open Budget & order history, select your CreatorFlow Pro purchase, and request a refund. Google reviews the request under its own refund policy.
- 2
Can't find your purchase, or stuck?
Email [email protected] and we'll point you to the right store process. We can't issue store refunds ourselves, but we can help you find your purchase and walk through the steps.
Cancelling is separate from refunds: you can cancel anytime from your Google Play account settings, and Pro stays active until the end of the current billing period.
Need a hand?
We're happy to help with anything refund- or billing-related — email [email protected] and we'll reply within 24 hours.
